Free Shipping for orders over R600 - Click & Collect option available

How does it work?

How does it work?

You can either purchase online or from our physical store which is situated in Cape Town.  If you purchase from our store, you can bring in your own container and fill up with any of our instore products.  If you do not have a container, you can purchase one of our instore glass options.

If you purchase from our online store, we package all our powder options in brown paper bags for you to decant into your own jars, alternatively, you are welcome to order a glass jar along with the powder.  We recommend that you decant the powders into an air tight container at home.   

If you purchase any liquid options from our online store, we currently package that in a glass option as per the variants that are offered under each product.   

We are always looking at other environmentally friendly options and will add any new options to our store should they become available.

Keep an eye out for New Products!

There are a few in-store products that are not yet available online.  We are working hard behind the scenes with packaging, labelling and product development and we will have our full range up as soon as we can.

Online Packaging

We are continuously looking for sustainable ways to do things at The Green Tap.  We are trying our best not to purchase any new unnecessary packaging.  We keep all packaging (boxes, fillers etc.) that we receive our orders in as well as collect from family and friends.  We reuse this packaging for our online orders.  

So if you find yourself receiving your order in a Takealot box, it is just our way of reusing.  We do ask that you please continue to reuse our packaging as much as possible and eventually discard it responsibly. 

Delivery Options

We offer Free Shipping for all orders over R600.00 to all main city centers within South Africa.

Should you wish to place your order online and collect it from our store, there is a click and collect option at check out.

We offer a flat rate for courier of orders in Cape Town of R100.00 per delivery and R120.00 to all other main city centers within South Africa.

Shipping can take anywhere between 2 - 5 working days to any of the main city centres within South Africa.

No deliveries will take place on week-ends or public holidays.

Should there be any unforeseen delays like striking, road closures, riots or weather issues etc.  Please understand that these are out of our control and we will try our best to make sure your order arrives as soon as possible.

 

Clean and Sanitise Containers

At The Green Tap, reusing containers is our favourite thing to do!

In order to prevent yeast, mould or fungus growth due to old product residue, we ask that you please sanitise and clean your containers before refilling.  Especially when you are refilling a container with a different product to the product that was previously in the bottle.  Also be sure that your containers are completely dry before bringing them in to be filled.

Please use your discretion for the following methods as packaging strengths vary and not all containers can handle the same cleaning method.

Ways to clean and sanitise glass containers;

  • Wash in an automatic dishwasher – Spray the inside with a sanitiser and leave to dry
  • Hand wash with hot water – Spray the inside with a sanitiser and leave to dry
  • Wet the glass container and run it on high for 60 seconds in a microwave – Spray the inside with a sanitiser and leave to dry
  • Leave it in boiling water for 10 minutes – Spray the inside with a sanitiser and leave to dry

Ways to clean and sanitise aluminium containers;

  • Hand wash with hot water – Spray the inside with a sanitiser and leave to dry
  • Some aluminium containers are able to go through a dishwasher however use your own discretion

Ways to clean and sanitise plastic bottles;

  • Hand wash with hot water – Spray the inside with a sanitiser and leave to dry

Ways to clean and sanitise container closures;

  • Wash all pumps, lids and trigger spray heads in hot water,
  • Run clean water through the pump action in the closure,
  • It can also be rinsed with a sanitiser